The software also makes it easier to electronically sign documents. As a result, tools and services like iFax are seeing more use in organizations today.įor instance, through iFax, one of the most popular e-signature platforms and online fax services, employees can send and receive faxes even without fax equipment. The sudden shift to remote work arrangements has forced the wider adoption of software and other technologies that facilitate improved collaboration and productivity even outside office settings.
#Ifax customer service free
Although the service’s Free plan doesn’t allow users to receive faxes, the platform’s features still come in handy for those who must use a fax service for compliance purposes. Through this online fax service, users can fax documents and image files directly from their computers, even without a phone line. But, it’s pretty expensive compared to the competition and we think the customer support needs a lot of improvement.The pros and cons of iFax are centered on the service’s features that allow users to send and receive faxes on computers and mobile devices. It offers many useful features like email-to-fax, HIPAA compliance, and the use of toll-free fax numbers. iFax: Final VerdictĪfter testing iFax, we’re sure of it being a good online faxing service that every individual or business can adopt. One example is MetroFax, which allows sending and receiving 1050 fax pages for $14.95 per month, compared to $30 for a similar plan from iFax. IFax is a decent online faxing service, but there are several alternatives you can adopt, and some of them are more affordable. If the contents of the FAQ page aren’t satisfactory, you can send an email to iFax's dedicated support team, which often responds within 24 hours. If you run into any issue, the first place to consult is the official FAQ page, which provides solutions to commonly encountered problems. Though iFax has a pretty good user interface, it doesn't negate the probability of encountering issues with the platform.
#Ifax customer service android
You can download the desktop app on any PC running Windows or macOS and the mobile app on any iPhone or Android device. We also like that iFax is one of the few online faxing services that offers both desktop and mobile apps. The simple, intuitive design makes it easy for users to understand the platform and its features. IFax has a pretty modern user interface that’s easy to navigate. (Image credit: iFax) iFax: Interface and in use The platform lets you choose local or international fax numbers from any location worldwide. With these toll-free numbers, customers can contact you (by sending faxes) without having to pay long-distance charges. Hence, it’s suitable for use by healthcare firms, which make up a significant part of the global online faxing user base.īusinesses can set up toll-free fax numbers with iFax to make them look professional. Healthcare firms handling sensitive data concerning American users must comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which guarantees the security and privacy of users’ information.Ī good thing about iFax is that its online faxing service is HIPAA-compliant, with 256-bit end-to-end encryption for all transmissions and two-way factor authentication. This feature is compatible with any smartphone with a good camera. iFax allows you to scan hardcopy documents from your mobile phone and convert it into high-quality softcopy that you can send immediately. If you have a printed document you want to fax but not the softcopy, don’t fret. Any attachment you upload to this email will transmit as a fax, and it works with Outlook, Gmail, or any other email service. You can do that by composing an email and simply adding and your recipient’s fax number. You don’t necessarily need to open iFax anytime you want to send a fax to someone. Similar to an email inbox, you can also open attachments, view, sign, and forward your fax. You can check your fax inbox at any time to read your received faxes. The platform assigns this number to you, and you can share it with whoever you want to receive faxes from. You only need a unique fax number for your iFax account to receive faxes. Enter your recipients' numbers and click "Add Document" to select the documents you need to fax. On the dashboard, look for the New Fax > Compose Fax button and click on it. With iFax, you can send faxes to anyone at any time so far you have their unique fax number.
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